It is important to contact us before you ship the merchandise to us. Instructions for shipping your return can vary depending on your situation. Also, when you contact us, you will receive a Return Authorization Number, which will ensure that your return will be processed efficiently.

• Hazardous items (such as, but not limited to, rocket engines and igniters) require preapproval (by the carrier) and special labeling, and they usually involve extra fees. Federal fines can be imposed if regulations are not obeyed when shipping hazardous items. Contact us before returning your items, and we’ll walk you through the process.
• Repack the merchandise in the box in which you received it if possible. Include adequate packing material to protect the item and close the box securely with packing tape.
• Write your Return Authorization Number on the shipping label.

Contact us about returning merchandise.